05
Aug
2013
My Hunter Rep

What does your customer notice first?

Maintenance

Shop appearance

  • Neat, well-organized service floors
  • Modern equipment
  • Clearly posted and easily explained policies on labor charges, guarantees, and accepted methods of payment

What does your customer want?

Personnel

  • Courteous, helpful staff
  • A service manager willing and able to answer your questions and resolve disputes
  • Qualified technicians with professional certifications such as Automotive Service Excellence (ASE) or other advanced training

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